Privacy Policy

Effective Date: May 21, 2020

This Privacy Policy explains how we collect, process, and protect your personal data. By using our website, you agree to the terms outlined in this policy. We value your privacy and are committed to safeguarding your personal information.

At rohowatchs.com, referred to as "we," "us," or "our," we are the primary data controller for the purposes of this website. Our registered office is located at 7185 Quaker Road, Fredericktown, Ohio, United States.

Please read this Privacy Policy in conjunction with any other privacy notices or fair processing notices that may be provided when we collect or process your personal data. This policy is supplemental and does not override any other notices.

We may update this Privacy Policy at any time by posting the revised version on our website. The updated terms will take effect 30 days after they are posted. If there are significant changes, we will notify you via email.

If you are under the age of 18, please inform a parent or guardian of our privacy policy before registering, subscribing, or placing an order with us.

We collect and process only the personal data necessary to provide our services. The types of data we collect include:

Name, billing address, delivery address, payment details, mobile number, telephone number, and email address. This data is required to process and fulfill your order.

If you create an account, we collect your name, email address, password, country, and IP address.

When you contact our Customer Service team, we may collect additional information to resolve any issues related to your order, payment, delivery, or other inquiries.

We collect data about your browsing activity on rohowatchs.com, including the pages you visit and how you interact with them.

If you consent, we may collect and process your personal data for marketing purposes, such as sending promotional offers or product recommendations.

If you provide us with someone else’s details (e.g., for a gift or delivery), we will process their information solely for the purpose of completing the transaction.

Calls to our Customer Service team are recorded for training and fraud prevention purposes.

We use cookies to collect information about your usage of our website. Cookies are small files sent to your device that help us remember your preferences and improve your browsing experience. Cookies also help us personalize your visits to match your interests. Most websites, including ours, use cookies.

We use your personal information in accordance with applicable privacy laws and for the purposes described in this policy, as well as any additional terms and conditions:

To fulfill your orders, deliver products, and provide customer support.

For billing, credit checks, identity verification, and fraud prevention.

To enhance your shopping experience and tailor our offerings to your preferences.

To send you promotional offers or marketing materials, if you have opted in.

To analyze usage patterns and improve our website and services.

To comply with legal requirements and assist in any legal proceedings.

We may also use your personal data for fraud prevention, payment processing, customer surveys, and service improvements.

Sharing Your Personal Information

We may share your personal data with trusted third-party partners for the following purposes:

To process payments, deliver products, or carry out marketing campaigns.

Companies that assist us in processing, storing, or analyzing data.

If required by law or requested by government agencies, we may share your information with law enforcement or other legal entities.

We will never sell your personal information to third parties.

Your personal information may be processed, stored, and transferred outside the European Economic Area (EEA). When this happens, we ensure that appropriate security measures are in place to protect your data and your rights.

We may send you marketing updates, including new product announcements, special offers, and promotions. You can opt out of receiving these updates at any time by following the instructions provided in the communication or by contacting us directly.

To unsubscribe from direct mail, email us at fournierhugo319@gmail.com

 or call +1(858)305-4933.

We take reasonable precautions to safeguard the security, integrity, and privacy of your personal information. We use Secure Socket Layer (SSL